Contact

A person reads everything that arrives.

Email support@themendeletters.com. We reply within 2 business days, usually sooner.

Things we can help with

  • You paid and the download didn't arrive.
  • A file won't open, or you need it in a different format.
  • You want a refund. Say refund and it's done — see the refund policy.
  • Questions about what the book covers, before you buy.
  • Anything to do with your data or your privacy.

Something we should be honest about

We are not counsellors, and we cannot advise you on your own marriage by email. We would do it badly, and getting it wrong in a private situation we know nothing about could do real harm.

If things are hard right now, a qualified marriage counsellor or therapist will help you far more than we can. Chapter 9 of the book is about exactly that — how to find someone competent wherever you live, six questions to ask before you pay anyone, and nine reasons to walk out.

And if there is an affair, a spouse who has said she is leaving, coercion or abuse in either direction, or an addiction that has a hold on either of you — please speak to a professional rather than reading a book. That is the book's own advice, in its own words, given before you reach Chapter 1.

You are welcome to write to us anyway. We just won't pretend to be something we're not.

Your privacy when you write

Emails go to one inbox and are not shared. We never name the book in a subject line, and we don't publish or quote anything you send us without asking you first.

Your original purchase receipt comes from Selar rather than from us, and their template is not something we control. The privacy policy sets out exactly what it says.

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